Service Coordination
- Create personalized plans with goals and strategies
- Help people and families navigate the system of supports
- Assist with completing and submitting paperwork
- Partner with and coach people in all areas of life
- Attend key appointments and meetings with TRE community partners
- Help creatively problem-solve and manage crises
- Participate in person and family-centered activities to build relationships
How We Meet Your Needs
Service Coordination at TRE is a person-centered, family and community-focused service in which programs and resources are coordinated to enhance people’s lives. We design supports that are directed by each person we serve through one of our specifically directed long term care programs. Our Service Coordinators accomplish this in a number of ways:
- Work in a mobile environment with technology that allows person-centered time with people in an environment of their choosing. Coordinators are available to the people we serve and their families when needed and provide answers in real time for those in need.
- Strive to ensure continuity and integration of all care providers—from healthcare to long term services and supports to a person’s natural social and developmental supports, so that the person is supported in their personal, professional and individual growth.
- Establish meaningful relationships—no single relationship looks like any other—with persons receiving services and their families in order to better assist them in meeting their needs through the community in which they live, work, and play.
- Build on a person’s strengths and abilities, develop and navigate resources specific to that person, provide excellent customer service, and monitor actual services delivered to ensure complete customer satisfaction.
It is our goal for the people we serve to have a Service Coordinator with whom they have a trusting relationship, and on whom they can rely to meet their needs through resources or services.
As TRE is a Community Centered Board (CCB), we are mandated by Colorado law (C. R. S. 25.5-10-206), as well as the Colorado Division for Developmental Disabilities, Colorado Department of Healthcare Policy and Finance, and the Center for Medicaid Services to provide “Service Coordination” services, also known as Case Management. In the state of Colorado, case managers may also be called Service Coordinators or Resource Coordinators. TRE calls its case managers “Service Coordinators.”
In 2019, TRE assumed Single Entry Point entry responsibilities and now administers all of Colorado’s Long-Term Care Medicaid waivers. By bringing all waivers here, we believe we can achieve greater efficiencies and the level of quality for which we are known across the state.
Children’s Home & Community Base Services Waiver (CHCBS)
Children’s Extensive Support Waiver (CES)
Children’s Habilitation Residential Program Waiver (CHRP)
Children with Life-Limiting Illness Waiver (CLLI)
Adult Supported Living Services Waiver (SLS)
Developmental Disabilities Waiver (DD)
Adult Community Mental Health Supports (CMHS)
Adult Waiver for the Elderly, Blind, and Disabled (EBD)
Adult Wavier for Persons with Brain Injury (BI)
Adult Waiver for Complimentary and Integrative Health (formerly SCI waiver)
