The Community Advisory Committee (CAC) plays a pivotal role in enhancing the operations and service delivery of [TRE]. This committee provides valuable advice and recommendations to TRE leadership, focusing on key areas that impact both member satisfaction and operational efficiency.
Although the CAC does not hold decision-making authority, its insights are instrumental in shaping important aspects of our organization. The committee’s primary areas of focus include:
- Complaint Analysis: Evaluating current complaint management processes, reviewing resolution procedures, and recommending improvements to enhance member satisfaction at the local level.
- Policies and Procedures: Analyzing existing policies and procedures, identifying gaps, and suggesting updates to ensure efficiency, compliance, and continuous improvement. The committee will review any policy changes as they arise.
- Exception Requests: Assessing the framework for member exception requests to ensure appropriate service for members accepted from outside TRE’s service areas.
- Staffing Patterns: Reviewing staffing patterns to optimize resource allocation and improve service delivery.
- Resource Development and Marketing Strategies: Evaluating and providing feedback on TRE’s resource development and marketing efforts to ensure alignment with organizational goals and community needs.
As a member of the CAC, your expertise and insights will be critical in shaping the future of our services. Your commitment to excellence and dedication to our mission will be invaluable in helping TRE continue to deliver outstanding services to the community.
The committee will meet quarterly for approximately three hours per session and includes 3 hours of monthly independent work. Your active participation will be greatly appreciated as we work together to strengthen the organization and better serve our community. If you are interested in potentially serving as a CAC member, please email Kcox@TRE.org for further information.
FY 2024-2025 Schedule
July 26, 2024
October 25, 2024
January 24, 2025
April 25, 2025
The next meeting is scheduled for January 24, 2025, from 9:00 AM-11:30 AM.
